This Privacy Policy (“Policy”) explains how VitaminsForWoman (“VitaminsForWoman,” “we,” “us,” “our”) collects, uses, and discloses information from and about you, and your choices regarding such information.
This Policy only applies to us and does not apply to any websites, apps, or other services that we do not own or control. It also applies to personal data we collect offline, such as if you contact us by phone for support or at conferences or other events.
By using or otherwise accessing the Services, you acknowledge the applicability of this Policy. Please read this Policy carefully to understand our practices regarding your information. You can reach out to us at hello@vitaminsforwoman.com if you have questions about these practices.
Depending on how you interact with the Services, we may collect information directly from you, automatically, and/or from other sources.
We collect information directly from you when you use the Services, such as when you create an account, provide feedback, schedule an appointment, place an order, sign up for emails, engage with customer service, respond to surveys or quizzes, post on the Services, or grant our Apps access to your photos or other information. The following describes common types of information you may provide to us.
You are not required to provide us with any information about yourself. However, if you do not provide us with certain information, the Services will not function as intended or you will be unable to access certain features. For example, if you do not provide us with your name and email address, you cannot create an account.
Some of the information we collect, such as health-related information, may be considered “sensitive” under some laws. Where relevant, this is discussed in the Supplemental Privacy Notice.
We collect some kinds of information automatically when you interact with the Services, including, but not limited to:
We and other parties may use cookies and similar technologies to collect and store some of this information. For more information about the use of cookies and similar technologies on the Services, Cookies, Analytics, and Advertising below.
We may collect information about you from other sources, such as:
We use the information we collect for a variety of purposes, which may vary depending on the type of information and how you interact with the Services. These purposes may include to:
We may combine the information we collect through the Services with information we collect automatically or receive from other sources and use such combined information in accordance with this Policy. We may also aggregate and/or de-identify information we collect in such a way that it cannot reasonably be linked to you or your device. We may use such aggregated and/or de-identified information for any purpose, including for research and marketing purposes, and may disclose such information in any way.
Cookies
We and other parties may use cookies and similar technologies like pixels (also known as clear GIFs) to collect your data. A cookie is a small text file that web servers place on your device, designed to store basic information and to help websites and apps recognize your browser. Cookies serve a variety of purposes, such as helping you navigate and interact with the Services, making your experience of the Services more relevant and personalized, helping us analyze use of the Services, saving your preferences, authenticating you, and enabling certain kinds of advertising. The cookies on the Services may be set by us (first-party cookies) or by third parties (third-party cookies). We may use session cookies (which are deleted when you close your browser) and persistent cookies (which stay on your browser or device for longer). We may also use pixels in emails you receive from us to record actions such as whether you open an email or click a link in it.
To adjust your cookie preferences generally, please consult the “Help” section of your browser for information about how to adjust your browser settings to notify you when a cookie is being set or updated or to block cookies altogether. Any preferences you have exercised in this way will only apply to the specific device/browser on which you made them, so if you want these preferences to apply when you access the Services from a different browser or device, you will need to make these preference choices in that specific browser or device. If you block or disable certain cookies, the Services may not function as intended and you may not have access to certain features or functions. Some cookies are strictly necessary for the Services to function, meaning that you cannot opt out of them.****
If you are a resident of the European Economic Area (“EEA”) or the United Kingdom (“UK”), please see the EEA/UK Privacy Notice below for more information about our use of cookies.
Analytics
We and third-party web analytics services, including Google Analytics, may use cookies and similar technologies on the Services for analytics purposes. You can find more information about Google’s analytics practices here. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here. Any preferences you have exercised through these methods will only apply to the specific device/browser on which you made them, so if you want these preferences to apply when you access the Services from a different browser or device, you will need to install the browser add-on or otherwise indicate your preferences in that specific browser or device.
Online Advertising
On the Services, we may allow third-party cookies and third-party advertising technologies (e.g., ad networks and ad servers such as Google’s ad services) that use cookies and similar technologies to deliver relevant and targeted advertisements and other content to you on the Services and on other websites you visit and applications you use. These ads may be based on the content of the page you are visiting, automatically collected information, the information you provide, and other information about you. These ads may also be based on your current activity or your activity over time and across other websites, and may be tailored to your interests.
If you are interested in more information about tailored advertising and how you can generally control cookies from being put on your computer or mobile browser to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out Link and/or the Digital Advertising Alliance’s WebChoices Tool to opt out of receiving tailored advertising from companies that participate in those programs. For region-specific opt-out options, please see Supplemental Privacy Notice below. Please note that you may still see ads on the Services or ads for the Services on other websites or apps, but these ads may not be tailored to you. We do not control any of the above opt-out links and are not responsible for any choices you make using them or their continued availability or accuracy. Any preferences you have exercised through these methods will only apply to the specific device/browser on which you made them, so if you want these preferences to apply when you access the Services from a different browser or device, you will need to indicate your preferences in that specific browser or device.
You may receive tailored in-app advertisements when using our Apps or other mobile apps. We may use vendors or other parties to deliver ads on mobile apps or for mobile app analytics. The operating system of your device provides instructions on how to prevent the delivery of tailored in-application advertisements. Please review these instructions and/or your device settings for more information on how to control in-app advertisements. We have no control over how and to what extent your operating system allows you to control tailored in-app advertisements.
Do Not Track (“DNT”) is a privacy preference that is available in certain web browsers which you can learn more about here. We, like many other Services, do not currently recognize or respond to browser initiated DNT signals. Please note that DNT is different than the user “preference signal” referenced in the “Your Rights and Choices” section below, which is a browser-based control that indicates whether you would like to opt out of processing of your information for certain purposes, such as the “sale” of your information or the disclosure of your information for targeted advertising purposes, as defined under applicable laws.
We may disclose the information we collect from and about you in the following ways:
In addition to advertisements for our own goods and services, we may also facilitate third parties to advertise their own goods and services including by targeting those advertisements to those that might be most interested in them. These advertisements may be shown within our Services. In order to provide advertisements relevant to you, your IP address may be used, as well as your operating system and device type. Information about your particular device will be used to show you advertisements which work properly on that device. You may be able to adjust your preferences by visiting our Privacy Settings page or below in the ‘Your Rights and Choices’ section of this policy. To opt-out of advertising on a person-based level from ID5, please click here, and for LiveRamp, please click here.
You may choose to post or otherwise provide information to the Services in such a way that other parties can view or access this information. For example, if you interact with the Services via social media platforms or use “social features” on the Services (e.g., Facebook plugins), such social media platforms may have access to information about you. If you participate in community forums, others may have access to information submitted or otherwise posted on those forums. Your choice to disclose information in these ways is not a disclosure of your information by us.
Depending on your jurisdiction, you may have the right to make certain requests of us regarding your “personal information” or “personal data,” as defined in applicable law. This includes, but is not limited to, the right to request that we:
You may have different or additional rights depending on your jurisdiction of residence. For example, you may have the right to object to, restrict, or opt out of our processing of certain information. Please see Supplemental Privacy Notice, below, for more information about region-specific rights.
You may exercise the rights provided to you by applicable law by filling out this form or calling 877-336-3738. You may also be able to access, correct, and delete certain information through your account with the Services. Please note that certain information may be exempt from your requests under applicable law. For example, we need to retain certain information in order to provide the Services to you, and we would be unable to continue providing Services requested by you if we deleted that information. We may also need to retain certain information to comply with applicable law or exercise our legal rights.
We may need to take reasonable steps to verify your identity before responding to certain requests, which may include, at a minimum, depending on the type of request and the sensitivity of the information involved, verifying your [name and email address]. If provided in applicable law, you may designate an authorized agent to make requests on your behalf. To do so, you or the agent must provide us with written authorization or power of attorney, signed by you, for the agent to act on your behalf. You still need to verify your identity directly with us.
If we ask for and rely on consent to process information, you have the right to revoke this consent at any time by emailing hello@vitaminsforwoman.com with the subject line “Revoke Consent” and explaining the information for which you want to revoke consent. Please be advised that revocation of consent will not affect the validity of consent prior to revocation.
Depending on your jurisdiction, you may also have the right to contact the applicable data protection authority with complaints regarding our practices. Please consult the website of your jurisdiction’s data protection authority for more information. However, we encourage you to contact us first to resolve any questions or complaints.
If you are a resident of California and certain other jurisdictions, you may have the right to opt out of our “sale” or “sharing” of your information, which may be characterized by some laws as “targeted advertising.” As mentioned in the “How We Disclose Your Information” section above, we may provide your information to parties such as advertising providers and partners to, for example, provide you with more relevant ads offers that may be of interest to you. Under certain laws, these disclosures may be considered a “sale,” “sharing,” or “targeted advertising.”
As discussed in the “Cookies, Analytics, and Advertising” section above, we may provide your information to advertising providers for purposes of targeted advertising, to show you more relevant and tailored ads, and to analytics providers that assist us in analyzing how you use the Services, our user base, and other matters. Under applicable law, the disclosure of your personal information to these parties to provide these services may be considered a “sale” of personal information, a “sharing” of personal information, or the processing of personal information for targeted advertising purposes.
To opt out of our online disclosures of your information (such as through cookies and similar technologies) for purposes that could be considered a “sale” or “sharing,” please adjust your privacy settings in the Privacy Settings link on our website. To opt out of any other such disclosures, email us at hello@vitaminsforwoman.com with the subject line “Sale/Sharing Opt Out” and provide your name. In some jurisdictions, you may also opt out via a legally-recognized browser-based opt out signal.
Please note that we do not knowingly “sell” or “share” personal information of individuals under 16 years of age.
Email. Subject to any applicable legal requirements, if you provide us with your email address, we may send you marketing and promotional communications on behalf of ourselves and other parties (this may include, for example, offers from our partners). You may opt out of these emails using the “Unsubscribe” instructions in such emails. Please note that it may take some time to process your request, consistent with applicable law. If you unsubscribe from marketing and promotional emails, you may still receive administrative and service-related emails from us, such as emails regarding your account and updates to our terms or policies.
Text/SMS. Subject to any applicable legal requirements, if you provide us with your mobile phone number, we may send you text/SMS-based marketing and promotional communications. To opt out of these communications, reply “STOP” or “UNSUBSCRIBE”.
Direct Mail. Subject to any applicable legal requirements, if you provide us with your physical address, we may send you marketing and promotional communications via direct mail. To opt out of these communications, please email us at the address in the “Contact Us” section below. Please put “NO SNAIL MAIL” in the subject line and include your name and the address where you are currently receiving the communications you want to opt out of receiving. Please note that it may take some time to process your request, consistent with applicable law.
Push Notifications. Our Apps may send push notifications to your device. You can disable these notifications and adjust your notification preferences via your device settings.
We retain your information for as long as is necessary for the purposes for which it is collected and processed. These periods vary depending on the nature of the information, your interactions with us, and the purposes for collection and processing.
When the purposes for which we processed your information have concluded, we will either permanently delete or destroy the relevant information or anonymize it such that it no longer identifies you.
We use reasonable efforts to protect your information from unauthorized access, use, or disclosure, but we cannot guarantee the absolute security of your information because no method of transmission over the Internet or electronic storage is fully secure.
You can improve the security of your information and any accounts you have with the Services by creating strong passwords that only you know, closing accounts after you are done using them on shared devices, and not accessing the Services over unsecured networks. You are solely responsible for any activity that occurs through your account, whether or not you authorized the activity. Please notify us if you become aware of unauthorized use of your password or account.
a. International users
We are located and process your information in Nigeria and elsewhere. We and our vendors may process your information in Nigeria and other locations, where privacy protections may not be the same or as strict as the protections in your country of residence. By using or otherwise engaging with the Services, you acknowledge and consent to us transferring and processing your information in the Nigeria and anywhere else that we and our personnel, affiliates, or vendors are located.
b. Third-party links
The services may contain links to third-party websites, apps, or other services. This Policy does not apply to the privacy practices of other parties or their websites, apps, or other services. Before engaging with another party, please review their privacy policy.
c. Children’s privacy
The Services are not intended for use by children. We do not knowingly collect “personal information” (as defined in the U.S. Children’s Online Privacy Protection Act) from children under the age of 13. If we learn that someone under 13 has provided us with their personal information, we will use reasonable efforts to remove that information from our databases as required by applicable law.
d. Changes to this Policy
We may update this Policy from time to time. When we do so, we will post the updated Policy here with a new “Last updated” date. By continuing to use or otherwise interact with the Services after an update to this Policy is posted, you agree that we may process your information in accordance with the updated Policy.
If you have questions about this Policy or our privacy practices, please email us at hello@vitaminsforwoman.com.
This Supplemental Privacy Notice is provided to comply with the requirements of certain state privacy laws, including California, Colorado, Connecticut, and Virginia. This Supplemental Privacy Notice only applies to residents of those states and explains what information we collect about you, where and from whom we collect it, why we collect it and your respective state rights related to it.
Categories of PI we collect. In the past 12 months, we have collected the following categories of PI from consumers:
Categories of sources from which we collect PI. We collect the categories of PI listed above (i) directly from you, (ii) automatically from your activities on the Services or your devices, (iii) our affiliates, and (iv) other parties such as data enrichment services.
Purposes for collection and disclosure. In the past 12 months, we or our vendors have collected the categories of PI listed above for the business or commercial purposes listed above in the section, “How We Use Your Information.” Our purposes for using PI may vary based on the circumstances and the nature of the PI.
Categories of parties to which we disclose PI. In the past 12 months, we or our vendors have disclosed the categories of PI listed above for a business or commercial purpose to the categories of parties listed above in the “How We Disclose Your Information” section. To whom we disclose PI varies based on the nature of the PI and the purposes for which we use it.
Categories of PI we have “sold” or “shared”. In the past 12 months, we have “sold” and/or “shared” (as such terms are defined in the CCPA) IP addresses (an “identifier”) and internet, electronic network, and device activity and device information and related identifiers (such as information collected via advertising cookies). We have “sold” these categories of PI to, and/or “shared” them with, the following categories of parties: advertising providers such as ad networks, analytics providers, and partners (as described above in “How We Disclose Your Information). We do not knowingly “sell” or “share” the personal information of children under 16.
Retention. See the Retention section of this Policy above for our retention practices.
Your rights. You have the right to:
To exercise your rights, please fill out this form or call 877-336-3738.
This EEA/UK Privacy Notice applies solely to residents of the EEA and UK and supplements the Policy.
Our status and contact information. For purposes of EEA and UK law, we are the “controller” of the “personal data” we collect under this Policy, as such terms are defined in EEA and UK law. Our data protection officers for these regions can be contacted as follows:
When you provide personal data to our pages on social media platforms, those platforms may also be controllers of such personal data. Please consult the privacy policies of these platforms for more information.
Legal bases for processing personal data. We rely on the following legal bases to “process” the personal data described in Section 1 of the Policy (where “process” and its cognates refer to collection, use, disclosure, and other operations performed on personal data):
Your rights. EEA and UK residents have the rights listed in the “Your Rights and Choices” section of this Policy. In addition, as provided in applicable law, you may have the right to request that we:
To exercise any of your rights, please use the webform, toll free telephone number, or email address provided in the “Your Rights and Choices” section of this Policy.
As with requests to exercise other rights, please note that certain personal data may be exempt from these requests. We may need to take reasonable steps to verify your identity before responding to certain requests, as described in the “Your Rights and Choices” section of this policy.
If you believe our processing of your personal data infringes EEA or UK privacy laws, you also have the right to lodge a complaint with a supervisory authority, in particular in the country of your habitual residence, place of work or place of the alleged infringement. However, we encourage you to contact us first to resolve any questions or complaints.
Our use of cookies. EEA and UK law requires us to provide you with more detailed information about the types of cookies we use on the Services.